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Terms and Conditions

Welcome to Happy Tails Guidebook! By accessing this website, we assume you accept these terms and conditions. Do not continue to use Happy Tails Guidebook (a brand of Kamei Entertainment) if you do not agree to take all of the terms and conditions stated on this page. By placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. About Our Products

Each guidebook is created using the information you provide about your dog. Because every dog is unique, no two guidebooks are the same. The content provided is for general educational and entertainment purposes only. It should not replace professional veterinary advice, diagnosis, or treatment.

2. Orders & Payment
  • All prices are listed in USD unless otherwise noted.

  • Payment is required in full at the time of purchase.

  • Orders are processed through our secure payment provider (Stripe).

3. Delivery
  • Digital guidebooks are delivered via email in PDF format.

  • Physical guidebooks (if purchased) are shipped to the address provided at checkout. Shipping times may vary.

  • You are responsible for entering accurate contact and shipping information.

4. Refunds & Revisions
  • Because each guidebook is personalized, all sales are final.

  • If you notice an error in your guidebook (spelling of your dog’s name, incorrect detail, etc.), contact us within 7 days of delivery and we’ll provide a corrected version at no additional cost.

  • If you are unhappy with your purchase for any reason, please reach out—we want every customer to feel satisfied and will review issues on a case-by-case basis.

5. Customer Responsibilities
  • You agree to provide accurate, complete information about your dog.

  • Photos you upload must be your own, or you must have permission to use them.

6. Intellectual Property
  • All guidebook templates, designs, and written content are the property of Happy Tails Guidebook.

  • You may not copy, resell, or redistribute our guidebooks in any form.

  • You may, of course, share your personalized guidebook with family and friends for personal use.

7. Limitation of Liability

We are not responsible for:

  • Any health, training, or lifestyle decisions you make based on the guidebook.

  • Any errors caused by inaccurate information provided by you.

  • Delays or issues beyond our control (e.g., shipping delays, email delivery problems).

8. Changes to These Terms

We may update these Terms & Conditions from time to time. The most current version will always be posted on our website.

9. Contact Us

If you have questions about these Terms & Conditions, please contact us at:
info@happytailsguidebook.com

Cookies:

The website uses cookies to help personalize your online experience. By accessing Happy Tails Guidebook, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Hyperlinking to Our Website:

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.