Privacy Policy

Happy Tails Guidebook (a brand of Kamei Entertainment) (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you place an order or fill out a form, we may collect:

• Your name, email address, and billing information.

• Details about your dog (name, breed, age, quirks).

• Photos you choose to upload.

• Technical data such as IP address, browser type, and device information (for site performance and security).

2. How We Use Your Information

We use the information you provide to:

• Create and deliver your personalized dog guidebook.

• Process payments and send receipts.

• Communicate with you about your order.

• Improve our services and website experience.

• Send occasional updates, offers, or new product announcements (if you’ve opted in).

3. How We Share Your Information

We do not sell or rent your personal information.
We may share limited information with:

• Payment processors (Stripe) to securely handle transactions.

• Service providers (such as email delivery platforms or printing/shipping partners) to fulfill your order.

• Legal authorities if required by law.

4. How We Protect Your Information

• All payments are processed through secure, PCI-compliant providers (e.g., Stripe).

• We use reasonable technical and organizational measures to safeguard your data.

• However, no online transmission or storage system is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your data, unless we are legally required to keep it.

• Opt out of marketing communications at any time.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and track site performance. You can disable cookies in your browser settings, though some features may not function properly.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
info@happytailsguidebook.com

Personal information we collect:

When you visit the Happy Tails Handbook, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@happytailsguidebook.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@happytailsguidebook.com.